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HOSPITALITY MANAGEMENT II

HOSPITALITY MANAGEMENT II

  • Line Up. Personal Presentation.
  • Theatre in the Service.
  • The Art of Excellent Service Presence.
  • Formal Events:
  • Synchronized Service.
  • Champagne Presentation and Service
  • Wine Presentation and Service
  • Cigar Presentation and Service.
  • Welcome Amenities. 
  • Service and Preparation for Rooms of Excellence.
  • History of the "English Afternoon Tea". Tea experience
  • Concierge of Excellence.
  • Key Skills for an Interview
  • Silver Cleaning.
  • Picnic of Excellence.
  • Key Points for Traveling with Him and/or the Main Ones.
  • Key Points of the Chauffeur Service.
  • The Guest Book.
  • Coordination of Suppliers and Contractors
  • Sack Presentation.
  • Laundry Presentation.
  • Packing and Unpacking Suitcases.
  • Inventory Management.
  • Newspaper presentation.
  • The Art of Making the Perfect Bed.
  • Pool Service. Language and Considerations for Outstanding Service.
  • Children's Area and Other Experiences for Children.


    See the full syllabus on our website: https://hospitalityandbutler.com/collections/cursos-presenciales/products/hospitality-management-ii-2024