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Gary Williams, Principal of the British Butler Institute worldwide

Gary Williams, Director of the British Butler Institute worldwide.Gary Williams began his formal training at the then known Ivor Spencer International School for Stewardship Management in Dulwich, London. The school was established in 1981 and His Royal Highness the Prince of Wales commemorated founder Ivor Spencer with the MBE, The Most Excellent Order of the British Empire at Buckingham Palace in 2002. Gary Williams founded Quintessentially Butlers, part of the Quintessentially Group, the world's leading concierge company, having led a team of three executive concierges to care for a group of Russian oligarchs and their families from an office in Mayfair, London. He was also appointed Chief of Butlers at the Brazilian Embassy in London. With all the knowledge in his hands, thanks to his experience developed in the luxury sector, Gary Williams was commissioned by the British Butler Institute to be the leader of the training team as Director of the institute. This is how it acquired the responsibility of developing the brand with the vision of being the best school in the field of stewardship and excellence services and expanding it worldwide, partnering in different countries to train professionals in the service of excellence and meet the demands of the most distinguished clients around the world. The British Butler Institute is the only stewardship institute in the world.

"There are four main pillars in the service: Consistency, Anticipation, Attention to small details and Know How to Listen."

Gary Williams