The greatest reference in hospitality is The British Butler Institute, which is an international organization dedicated to training in the hospitality and stewardship service, which is directed by Gary Williams.
Together with the School of Administration of ESDAI Institutions of the Universidad Panamericana, both institutions join forces to train professionals in the high-level service area in our country.
A few weeks ago these organizations created the foundation Changing People s Lives, an initiative that fuses education and altruism to educate low-income people in the country.
Important points to consider in Hospitality
Service vocation: Wanting to belong in the industry and being trained is the key to success.
The anticipation: Anticipating with a smile and good attitude will create spectacular memories in the clients.
Puntuality: This quality reflects the respect one has for the time of others.
Body language: A good posture and always address the other person looking her in the eyes, is a sign of good self-esteem.
Verbal Language: It is very important what is said and how it is said. Serving is acting, so professional language is fundamental.
Presentation: Clean nails, boleados shoes and hair well combed, indispensable for a good impression.
