Gary Williams, a member of the British Butler Institute, gave the master lecture "Changing people's lives" to more than a thousand students at the Valle de Bravo Technological Institute of Higher Studies, in which he affirmed that it is time to work in the industry. hospitality to be able to boost tourism in Mexico.
Accompanied by Rosalinda Elizabeth Benítez González, Secretary of Tourism of the Mexican entity, Williams explained to the young people that they should work under three fundamental premises: to provide good tourist services, to anticipate the requests of the client and to take care of the details that generate satisfaction to the visitors .
In his opportunity, Benítez González highlighted the importance of offering a good hospitality service to tourists who visit the different destinations that the State of Mexico has.
He also stressed that currently Mexico is the ninth most visited nation in the world, which represents a contribution of 8.5 percent to the Gross Domestic Product (GDP) by the tourism sector.
Gary Williams has served as a butler in the best restaurants and hotels in the world, while the British Butler Institute offers training to provide luxury service in 14 countries, in branches such as hotels, residences and universities
Source: http://www.hoyestado.com/2016/05/hospitalidad-clave-para-potenciar-el-turismo/
