
Meeting Gary Williams and Montse Barros is a spectacular experience. The chemistry between the two makes you want to take one of their courses immediately, as it gives you the certainty that you will learn about etiquette and good service with the best teachers. What if.
On this occasion, we will meet with both of them at the Four Season in Mexico City to talk about the stewardship courses that, through Hospitality & Butler, they will be taught in our country.
But what is taught in the courses? “We focus on three main points, which serve us to apply in any country with any culture. These are: constancy, anticipation and the little details. It's definitely about, ”explained Montse Barros, Founder of Hospitality & Butler.
Gary Williams will be coming in November to teach stewardship and protocol courses.
For her, the passion to offer an excellent service and to teach others how to give it is of the utmost importance, that is why with her courses she seeks that both guests and guests always feel special.
Today this is the only institute with such an important turn in the world. It was created in 1997 and is currently located in 14 cities, including Switzerland, Venice, China, Japan, India, Singapore and Mexico.
The British butler and director of The British Butler Institute has worked with such personalities as Nicolas Cage, One Direction, Margaret Thatcher, and even royalty.
How was Hospitality & Butler born?
It all started when Montse Barros realized that Mexico had a great business opportunity in this area and decided to create the Hospitality & Butler company to work in collaboration with Gary and the British Butler Institute.
There, courses of stewardship and hospitality are offered in our country, because who better than Gary Williams to share all his knowledge that he has learned during so many years of experience.
“Several years ago I took a course at one of the best schools in the world, located in London, the Ivor Spencer International School for Butler Administrators. After finishing studying, I accepted as the first job to be the head butler of the Ritz hotel in London ”, he told us about his beginnings.
"My professional career is a bit long, but I can tell you that I have worked for various celebrities, artists, pop bands and royal personalities, among others," he said.
Montserrat Barros' passion for providing excellent service led her to found Hospitality & Butler.
The most exclusive school of stewardship in the world
Some of the services offered are courses aimed at executive and operational staff of large hotels, boutique hotels, restaurants, special events, embassies, residences or executive dining rooms, among others.
Special tailored consultancies are also carried out, such as English, Russian, plate and buffet service training, table set-ups, flower arrangements, housekeeping, different hospitality details, etiquette and protocol.