Today and despite the insecurity inherited by an administration bent on inventing a bloody war, counted by the current government, tourism is advancing steadily.
Mexico is finding in the "Industry without chimneys", a solid support to the National Economy, through Tourism Well understood. However, also today, the need (rather than convenience), to offer the tourist service "Constancia en Excelencia", is a subject completely removed from improvisation.
Now the challenge is to sustain that growth, not an easy challenge! This is how Gary Williams arrives in Mexico. But who is this unique character? Gary Williams is Director of the British Institute of Hospitality and Service Management for brand development, with the aim of being the highest representative of The House of Formation in its field worldwide.
The British Institute of Hospitality and Service Administration is the only one recognized with that position throughout the world. In this way, with the backing of the British Butler Institute, he starts operations in Mexico "Hospitality & Butler", a Mexican company specialized in hospitality and stewardship consultancies and consultancies; the only certified one in Latin America, focused on professionalization for the attention of high-end tourism. Thus, with a new offer of specialized training services for personnel and consultancy for houses, hotels, spas and executive offices, “Hospitality & Butler” responds to the needs of a growing market, and that every day demands to give not only the best service and treatment, but greater value in customer service. In 2015 alone, Mexico registered a new record in the arrival of international tourists, which placed it in the Top 10 of the select group of the most visited destinations in the world. Of these tourists, a significant part are luxury travelers: people between 36 and 55 years old, who usually travel as a couple and spend between 5 and 10 euros per trip and who, according to some studies, to choose a destination of They mainly seek added value (65%), followed by good prices (18%), and special treatment (14%). For these reasons, “Hospitality & Butler” also announces the start of the first hospitality and stewardship course with the highest standards worldwide, for an exclusive group of 20 people. This level of training, which previously could only be taken in some places in Europe and Asia, is now a reality in Mexico. Due to the great need in Mexico to train teams in service excellence, the British Butler Insitute and Hospitality & Butler bring to Mexico the second training course open to the public, 5 days of continuous training in Mexico City ( August 13-15, 2016). Registration open through http://www.hospitalityandbutler.com/index.php/cursos eltiojorge.com
Nowadays, choosing a nice hotel in a nice place is no longer enough. If Mexico is competing for this type of traveler, it is not only because it has beautiful beaches, magical towns, and a great cultural offer, but because we offer added value in service. Hence the need to have a company like Hospitality & Butler, mentioned Montserrat Barros, Director of the company. With this start of operations, Hospitality & Butler promotes in Mexico a new world standard of service, to have the best staff, 100% trained, so that high-end hospitality services have the warmth of a home in a luxurious environment and sophistication, and that this results in the best travel experience they can have.
